Gutlove, Paula (1999). Conflict, Conflict Management, and Trauma Recovery: Briefing Manual for Workshop Participants. Cambridge, Massachusetts: Institute for Resource and Security Studies. (46 pages).

This manual was prepared for training workshops organized by the Medical Network for Social Reconstruction in the Former Yugoslavia in Ohrid, Macedonia, 27-30 May 1999, as a part of a larger trauma recovery training program. The manual covers basic concepts of conflict management processes, trauma recovery, conflict transformation, expanding the concept of healing, and community reconstruction and reconciliation, including articles by Vamik D. Volkan, Barrett Hart, and Paula Gutlove. The manual also addresses dialogue, active listening, problem solving, and consensus building skills.