Thompson, Gordon and Paula Gutlove (March 1999). A Strategy for Conflict Management: Integrated Action in Theory and Practice. Cambridge, Massachusetts: Institute for Resource and Security Studies. (18 pages).

“Integrated action” is a strategy for spreading and strengthening conflict management, particularly within societies undergoing transition. Conflict management includes processes that promote dialogue, cooperation, problem-solving and reconciliation, with the objective of preventing the escalation of conflict and promoting its de-escalation. Integrated action seeks to integrate conflict management with existing societal functions (e.g., health care, education), providing an effective, sustainable way to incorporate conflict management practices into a society. Implementing the strategy will demand decades of work, building networks of social actors, training them in conflict management theory and practice, and developing liaisons between the networks and a wide range of non-government, government and inter-governmental organizations.

This working paper discusses the theoretical basis for a strategic approach employing integrated action, a potential application of this strategic approach in the CIS, and two applications of the approach where the authors have direct experience, namely in the former Yugoslavia and the North Caucasus, in building “Health Bridges for Peace.”

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Gutlove, Paula (December 1998). Health as a Bridge for Peace in the North Caucasus: A Workshop for Health Professionals in Pyatigorsk, Russia, 29 October – 2 November 1998. Copenhagen, Denmark: World Health Organization and Cambridge, Massachusetts: Institute for Resource and Security Studies. (22 pages).

This workshop briefing manual was developed for a particular group of health professionals based upon previous IRSS Health Bridge for Peace and conflict management training workshops. The manual begins with basic concepts of health as a bridge to peace and conflict management. The manual then covers dialogue, active listening, problem solving, and consensus building skills. An overview of related medical efforts elsewhere is also included, as well as checklists for a Health Bridge for Peace action plan and for organizing future meetings.


Gutlove, Paula (November 1998). Reconciliation, Social Reconstruction and Conflict Prevention: The Role of Health Professionals, Report on an International Conference of the Medical Network for Social Reconstruction in the Former Yugoslavia, 23-26 April 1998, Sarajevo. Cambridge, Massachusetts: Institute for Resource and Security Studies. (74 pages).

This report describes an international conference that was held in Sarajevo in April 1998. The conference was organized by the Medical Network for Social Reconstruction in the former Yugoslavia, whose history and purpose are described in Section II. Section III provides an overview of the conference, and Section IV give a more detailed description of the various sessions at the conference. This report has seven appendices, including lists of conference participants and contact group members, the conference program, the mission statement of the Medical Network, texts of plenary presentations, and the text of a workshop presentation by Paula Gutlove entitled “Community Reconstruction and Reconciliation: Past, Present and Future.”

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Gutlove, Paula (March 1998). What Can a Network of Health Care Providers Do for Reconciliation, Social Reconstruction, and Conflict Prevention?: Report on a Meeting of the Network’s Contact Group, 21-23 November 1997, Bled, Slovenia. Cambridge, Massachusetts: Institute for Resource and Security Studies. (34 pages).

In April 1997, over 60 health care providers from all parts of the former Yugoslavia convened in Graz, Austria. This meeting was hosted by the OMEGA Health Care Center in Graz. At this conference the Medical Network for Social Reconstruction in the Former Yugoslavia was established as a “loose network of health care providers to reconcile existing conflicts and prevent root causes of new conflicts in the former Yugoslavia.” The goals of the Network are to promote dialogue, cooperation, personal contacts, practical solutions and the renewal of relationships in the region.

To expedite its work, the Network formed a “Contact Group” to implement the decisions of the Network and to plan future meetings. The Contact Group is designed to have two people from each former Yugoslav Republic, but is flexible to reflect the geo-political realities of the region. The first meeting of the Contact Group was held in Bled, Slovenia, 21-23 November 1997. This meeting was hosted by the Slovene Foundation of Ljubljana. The meeting had three foci: (1) to review the status of health care delivery and social reconstruction in the former Yugoslavia; (2) to discuss the organizational development of the Medical Network, including its mission and program plans; and (3) to plan for the next meeting of the larger Network group. This report describes the discussions, activities, and decisions taken at the Bled meeting.

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Gutlove, Paula and Gordon Thompson (July 1997). “Conflict Management and the OSCE.” Subsequently published in OSCE ODIHR Bulletin. Volume 5 (1). Warsaw: OSCE, Office for Democratic Institutions and Human Rights. (10 pages).

As violent conflicts have emerged across the OSCE region during the 1990s, governments, intergovernmental organizations, and non-governmental organizations have searched for ways to restore and maintain peace. The OSCE has been prominent in this search. While some significant actions have been undertaken, there are many other important opportunities which deserve further exploration. This article identifies some of those opportunities. The article begins with an introduction to the field of conflict management and a description of the challenges that must be met if the field is to achieve its full potential. Then, it describes some of the efforts the OSCE has made to promote conflict management, focusing on its efforts to improve cooperation with non-governmental conflict management specialists. Finally, the article suggests some actions by OSCE participating states, to be taken through the OSCE or other channels.

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Gutlove, Paula and Gordon Thompson (1995). “The Potential for Cooperation by the OSCE and Non-Governmental Actors on Conflict Management.” Helsinki Monitor, Volume 6(3). Utrecht, The Netherlands: Netherlands Helsinki Committee and Vienna, Austria: International Helsinki Federation for Human Rights. Reprinted with Permission (13 pages).

As violent conflicts have emerged across Europe and the former Soviet Union, the search for non-violent means to resolve or manage these conflicts has become ever more important. Such non-violent conflict management activities, which may also be described as preventive diplomacy, include efforts to obtain early warning of conflict and interventions that are intended to prevent, mitigate, transform, or resolve conflicts. Many observers believe that conflict management is an important growth area for the OSCE. Furthermore, it is widely held that conflict management presents a large, unexplored potential for OSCE cooperation with non-governmental organizations. A growing corps of non-governmental actors, both individuals and organizations, is active in a wide range of non-violent conflict management activities across the OSCE region. The article focuses on the potential for cooperation between this corps of professional, non-governmental actor and the OSCE.

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Babbitt, Eileen, Paula Gutlove and Lynn Jones (January 1995). Handbook of Basic Conflict Resolution Skills: Facilitation, Mediation and Consensus Building. Cambridge, Massachusetts: Institute for Resource and Security Studies. (106 pages).

This handbook provides the user with a summary of the most important concepts and lessons taken from basic conflict resolution exercises, and assumes that the user has had the opportunity to work through these or similar exercises. This handbook was developed out of a 1993 skills training workshop convened by the Balkans Peace Project for a group of professionals working with refugees in the former Yugoslavia. Two elements of the training approach are important to note. The first is that the training was experiential in nature. In addition to presenting material in lecture formats, the trainers led the participants through a series of interactive discussions and simulations that were designed to involve the participants actively in the learning process. The second important element is that most of the simulations were drawn from the actual experience of the participants. Even though these exercises were simulations, they were an accurate reflection of the conflicts these professionals face in their work with refugee communities.